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Managing Retries

Under conditions of heavy load, you may receive the 503 (Service Unavailable) HTTP error from CM-Well. In this case, we recommend implementing the following client logic:

1. Sleep for 1 second, then retry the request.
2. If you still get the 503 error, sleep for a longer period (for instance, 2-3 seconds), then retry the request.
3. If you still experience the problem, retry periodically, while sleeping for longer periods each time, up to a maximum of 60 seconds.